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COVID-19 Safety Measures

Passenger safety and protection is our main priority at Dublin Airport. While aspects of your experience will stay the same, we have put in place new COVID-19 safety measures to help protect you. Take a look at our video below to see these new measures.

Safety Measures Infographic

To view these safety measures as an infographic please click below or keep scrolling for more information.

View Safety Measures

What Safety Measures Are Being Implemented?

Passengers Only

entry

In line with the current European Aviation Safety Agency guidelines, access to airport terminals should be limited to passengers, crew members and staff to the extent possible (airport and other service providers that are required to enter the terminal in order to complete their tasks). Accompanying persons should only be provided access in special circumstances (e.g. accompanying or picking up a passenger requiring assistance – Persons with Reduced Mobility, unaccompanied minors, etc.). Valid travel documents (either boarding card or passport) must be presented to a member of staff on arrival to the airport.

Anyone planning to collect passengers should note that the meeting points have changed. The new meeting points are just outside Terminal 1, and for Terminal 2, are located at the glass walk-way between the Terminal 2 multi-storey car park and arrivals. We recommend that you plan and arrange your new arrivals meeting points in advance.

Social Distance

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Socially distanced and simplified queue management systems have been put in place in all areas of Dublin Airport. In addition, there will now be separate points of access and egress to help reduce the mixing of arriving and departing passengers. There are floor graphics, signage and public announcements throughout to remind passengers of the importance of social distancing.

Face Masks

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We strongly recommend that departing and arriving passengers wear a face mask for their full airport journey including the terminals and car park shuttle busses. Passengers should bring their own face mask from home, but if they forget to do so, face masks will be available to purchase from vending machines and other outlets at Dublin Airport. Children under the age of 13 will not be asked to wear face masks and passengers who have a valid medical reason will also be exempt. Please dispose of your face mask after use in the general waste bins provided. 

For more information on our face mask guidelines, please click here

The wearing of face masks is mandatory for our employees in all situations in which social distancing is not possible or difficult (medical exceptions apply). Certain employees will also wear additional PPE.

Hand Sanitisers

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We strongly recommend that all passengers frequently wash their hands with soap and water and use hand sanitiser throughout. 920 hand sanitiser dispensers have been installed and are signposted across Dublin Airport. Individual hand sanitiser products can also be bought throughout Departures and Arrivals.

 

Cleaning Regimes

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To maintain the highest hygiene standards, all facilities and services throughout Dublin Airport are deep cleaned and regularly disinfected throughout the day. All key contact surfaces, such as security trays, self-service kiosks, escalator handrails and trolleys will undergo enhanced regular cleaning using state of the art hospital grade cleaning equipment.

Plexiglass Screens

Green Screen_final
620 plexiglass screens are being installed in areas where there is close contact between passengers and staff such as check-in, security screening, retail and food & beverage outlets, customer service desks, boarding gates, and US Customs and Border Protection (CBP).

Security Screening

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We are installing plexiglass screens at close contact points between passengers and staff and we ask that passengers use hand sanitiser before and after Security and follow the floor markings we have put in place to maintain social distancing. The rest of the Security screening process remains the same, so please prepare as usual.

Seating

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To maintain social distance, we have limited the number of seats available at the boarding gates, and are prioritising seats for passengers with reduced mobility, families travelling with young children or women travelling while pregnant. Socially distanced seating is also in place in the food and beverage outlets and signage to indicate the maximum number of people permitted in bathrooms and lifts has also been installed.

Food & Drink

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Our Cafés and Restaurants that are open have a range of options that cater to your needs; from table service to convenient grab & go offers with social distancing, actively managed by staff and floor markers. We are installing plexiglass screens and there is a continuous cleaning regime throughout.

Shopping

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To help you avail of the great shopping discounts on leading premium brands instore, we have re-organised your Dublin Airport shopping experience, so it is contactless and maintains social distancing.

Car Parks

Parking

We recommend that you book in advance online. We have made the car parks contactless, from payments to entry and exit. We have applied social distancing on the Red Express car park shuttle buses and in the bus shelters. We have also installed hand sanitiser dispensers throughout the car parks.

Top COVID-19 Questions

You can access the latest guidance and travel advice from the Department of Foreign Affairs here and on gov.ie.

You can view the full list of airlines currently flying here.

We recommend that you contact your airline directly. A list of airline contact details can be found here.

Passengers should wear a face mask throughout their full airport journey. Passengers should bring their own face mask from home, but if they forget to do so, masks will be available to purchase from vending machines and other outlets throughout the airport. Children under the age of 13 will not be asked to wear face masks and passengers who have a valid medical reason will also be exempt. Please dispose of your face masks in the general waste bins provided.

You can purchase face masks, hand sanitisers or disinfecting wipes from outlets in Dublin Airport as well as from vending machines throughout departures and arrivals areas.

There are 920 hand sanitisers across the departures and arrivals areas in Dublin Airport, to make sure that there are plenty within easy reach of all passenger touchpoints.

To maintain the highest hygiene standards, all facilities and services throughout Dublin Airport are deep cleaned and regularly disinfected throughout the day. All key contact surfaces, such as security trays, escalator handrails, ATMs and trolleys all undergo enhanced sanitisation to kill all germs and viruses, using state of the art hospital-grade cleaning equipment.

Passengers should arrive at least 90 minutes prior to European flights, and allow 30 minutes extra if parking a car, and then allow 3 hours for long-haul flights, again factor in a further 30 minutes if parking a car. 

  • Yes there has been a change to bus services operating to and from Dublin Airport with some providers operating a reduced service. The latest information is available on our bus page here.
  • There is now only one main taxi rank in Dublin Airport, and it is located outside Terminal 1 arrivals. If arriving into Terminal 2, you will see plenty of signage and way finding guiding you to the new main taxi rank, where social distancing and hand sanitisers are in place for your safety and protection. 

Anyone planning to collect or meet and greet an arriving passenger at Dublin Airport, should note that the meeting points have changed and are no longer inside the arrivals halls of the terminal buildings. The new meeting points are just outside Terminal 1, and for Terminal 2, are located at the glass walk-way between the Terminal 2 multi-storey car park and arrivals. We recommend that you plan and arrange your new arrivals meeting points in advance.

In line with the current European Aviation Safety Agency guidelines, access to airport terminals should be limited to passengers, crew members and staff to the extent possible (airport and other service providers that are required to enter the terminal in order to complete their tasks). Accompanying persons should only be provided access in special circumstances (e.g. accompanying or picking up a passenger requiring assistance – Persons with Reduced Mobility, unaccompanied minors, etc.).

Valid travel documents (either boarding card or passport) must be presented to a member of staff on arrival to the airport. 

At the moment, we are not carrying out temperature checks and screening at Dublin Airport, as it has not been advised as a key control measure for Ireland at this time by the Irish Government and Irish Health Authorities.

 

Some countries, including those in the EU, may require visitors to have a negative COVID-19 test result in advance of travel, either to enter the country in the first place and or eliminate the requirement to quarantine on arrival.

In most cases, a certificate showing the negative COVID-19 test result must confirm this test has been performed within 72 hours of arriving in the country, state or region.

The latest, most up to date information regarding entry restrictions to EU countries can be found here

The latest travel guidance and advice from the Irish Government can be found on the Department of Foreign Affairs website, details here

 

Two private companies, Roc Doc Health Check and Randox, provide RT-PCR COVID-19 testing near to Dublin Airport, with results available within 24-48 hours. For more information on how to book a pre-departure COVID-19 screening test, please follow the details below. 

RocDoc Health Check: https://rocdochealthcheck.ie

You can also call Roc Doc direct on tel: 0818 543 999

Randox: https://booking.randox.ie 

You can also call Randox booking helpline direct on tel: 08002545130

Please note that it is the responsibility of the passenger to ensure that any test certificate issued from a COVID-19 testing facility sufficiently meets the local entry requirements of the destination country, state or region including any connecting airport requirements.
In most cases the certificate showing the test result must confirm this test has been performed within 72 hours of arriving in the country, state or region. These requirements change rapidly, and passengers are advised to check the current COVID-19 entry requirements for a particular country, state or region before departing Ireland.
Please check with the destination country before travel to verify the documentation required to prove a negative COVID-19 test result. They may require a printed certificate to confirm a negative RT-PCR test for Covid-19, issued from a certified laboratory. Daa plc strongly recommend that all passengers prepare and print all such certificates in advance of arriving at the airport and travel. 

We currently are not carrying out tests for COVID-19 on-site in Dublin Airport for departing or arriving passengers. Arriving passengers are asked to complete a Public Health Passenger Locator form and self-isolate for 14 days. You can download this form here. You may be contacted during the 14 days after you arrive in Ireland to check that you are self-isolating. You can find out more here.

For those departing passengers who require a negative COVID-19 test result in advance of travel, either to enter the country, state or region in the first place, and/or eliminate the requirement to quarantine on arrival, there are two private companies, Roc Doc Health Check and Randox Health, who provide RT-PCR COVID-19 testing near to Dublin Airport, with results available within 24-48 hours. Please click here for more details 

 

 

Please check-in online with your airline and download your boarding pass to your mobile phone. Plan your airport journey on dublinairport.com and pre-book your travel services, such as car parking in advance. 

We have compiled a list of guidelines to help you to prepare for travel through Dublin Airport during the COVID-19 pandemic:

  • Only passengers are permitted to enter the terminals. You will be required to present your boarding pass on entry to Dublin Airport so please have this ready on arrival.
  • We would advise passengers to arrive at least 90 minutes prior to European flights and 3 hours for long-haul flights and to factor in a further 30 minutes if parking a car. Please consult with your airline for check-in times for your flight as times vary.
  • All passengers should wear a face mask throughout their full airport journey. Passengers should bring their own face mask from home, but if they forget to do so, masks will be available to purchase from vending machines and other outlets throughout the airport. Children under the age of 13 will not be asked to wear face masks and passengers who have a valid medical reason will also be exempt. Please dispose of your face masks in the general waste bins provided.
  • You are permitted to carry disinfectant wipes and hand sanitiser in your hand luggage however you must prepare your liquids as normal. Only liquids in containers of 100ml capacity or less, fitting comfortably into a one litre transparent plastic bag (approximately 20cm x 20cm) when fully closed, are permitted. This transparent bag, with containers of 100ml should then be presented at the passenger security screening area.
  • Please follow the floor markings that have been put in place to maintain social distance.
  • Plexiglass screens have been installed at close contact points such as car park shuttle buses, check-in, security, cafes and restaurants and shopping, where distance cannot be maintained between staff and passengers.
  • Please wash your hands frequently and use the hand sanitisers located throughout the airport on entry and throughout your journey at Dublin Airport.
  • We have contactless payment throughout so please use this instead of cash where possible in the stores, restaurants and cafés at the airport.

To view a full list of our COVID-19 related FAQs please click here.

Travel Guidelines

We have compiled a list of guidelines for departing and arriving passengers and meeters and greeters to help you prepare for travel.

We have compiled a list of guidelines to help you to prepare for travel through Dublin Airport:

1. All passengers should wear a face mask throughout their full airport journey. Passengers should bring their own face mask from home, but if they forget to do so, masks will be available to purchase from vending machines and other outlets throughout the airport. Children under the age of 13 will not be asked to wear face masks and passengers who have a valid medical reason will also be exempt. Please dispose of your face masks in the general waste bins provided.

2. You are permitted to carry disinfectant wipes and hand sanitiser in your hand luggage however you must prepare your liquids as normal. Only liquids in containers of 100ml capacity or less, fitting comfortably into a one litre transparent plastic bag (approximately 20cm x 20cm) when fully closed, are permitted. This transparent bag, with containers of 100ml should then be presented at the passenger security screening area.

3. Only passengers with a valid boarding pass will be permitted to enter the Terminal buildings so we urge you to check-in online where possible and to download your boarding pass before arriving at Dublin Airport.

4. You will be required to present your boarding pass on entry to Dublin Airport so please have this ready on arrival.

5. If you have your own car we encourage you to use our short or long-term car parks to reduce the number of passengers using public transport.

6. Where possible, please follow the floor markers that have been installed throughout the airport to maintain social distance from other passengers and staff. Plexiglass screens have been installed at close contact points where distance cannot be maintained between staff and passengers.

7. There are 920 hand sanitising units located throughout the airport. Please use the hand sanitiser provided on entry and throughout your journey at Dublin Airport.

8. We ask that all passengers use cashless payment where possible in the stores, restaurants and cafés at the airport.

We have compiled a list of guidelines to help you to prepare for arrival at Dublin Airport:

1. Passengers should wear a face mask throughout their full airport journey. Passengers should bring their own face mask from home, but if they forget to do so, masks will be available to purchase from vending machines and other outlets throughout the airport. Children under the age of 13 will not be asked to wear face masks and passengers who have a valid medical reason will also be exempt. Please dispose of your face masks in the general waste bins provided.

2. You must complete a Electronic COVID-19 Passenger Locator Form before arriving at Dublin Airport. You can download this form here. The form has also been issued to airlines so you should receive a copy of the form before you arrive at Dublin Airport. If you have an onward flight you do not need to complete the Public Health Passenger Locator form.

3. At passport control you will need to display your email receipt for the completed Electronic Passenger Locator form to an immigration officer.

4. If you have arrived from anywhere that is not on the 'Green List' you will be asked to to self-isolate for 14 days. You may be contacted during the 14 days after you arrive in Ireland to check that you are self-isolating. You can read how to self-isolate by clicking here

5. We have installed plexiglass screens at close contact points between passengers and staff and we ask that passengers use hand sanitiser before and after Immigration and follow the floor markings we have put in place to maintain social distancing while queuing at Immigration and the baggage reclaim hall and throughout the remainder of your Airport journey. 

6. If self-isolating you can travel from Dublin Airport to where you plan to self-isolate however the current advice from Irish Health Authorities is to avoid using public transport if possible and to ask a relative or household member to collect you when you arrive in Ireland.

7. If you need to take public transport please be aware that there has been a change to bus services operating to and from Dublin Airport with some providers operating a reduced service. The latest information is available on our bus page here. Taxi services are still operating as normal, however there may be reduced availability and they are only available available for hire at the forecourt directly outside Terminal 1.

Only passengers should enter the Terminals, be it the check-in, departures or arrivals areas. Anyone planning to collect or meet and greet an arriving passenger at Dublin Airport, should note that the meeting points have changed and are no longer inside the arrivals halls of the Terminal buildings. The new meeting points are just outside Terminal 1, and for Terminal 2, are located at the glass walk-way between the Terminal 2 multi-storey car park and arrivals. We recommend that you plan and arrange your new arrivals meeting points in advance.

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