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Ground handlers and Application

Ground Handlers

T2 walkway with Dublin Airport staff

daa is responsible for managing the operation of Dublin Airport and for the provision of infrastructure to enable airlines and handling agents to operate efficiently and effectively.

Some airlines provide their own ground handling services. For example, Aer Lingus and Ryanair both provide Passenger Handling and Baggage Handling services for their passengers.

All ground handling companies are licensed by the Commission for Aviation Regulation (CAR) which is independent of daa.

The full contact details for self handlers and third party ground handling companies at Dublin Airport can be accessed on the CAR website or by contacting groundhandling@daa.ie

Ground Handler Application

Dublin Airport terminal 2

All ground handlers must obtain a Grant of Approval, prior to commencing operations at Dublin Airport.  All potential ground handling companies are required to contact the Commission for Aviation Regulation (CAR) who are the body responsible for issuing Grant of Approvals.

For more information, please contact: 

  • Louise O'Dwyer
  • Aviation Authorisations Executive, Commission for Aviation Regulation
  • Email: louiseodwyer@aviationreg.ie
  • Website: Commission for Aviaton Regulation

Dublin Airport Requirements

In addition to the Groundhandling Approval from the Commission, applicants are also required to satisfy the particular requirements of the airport operator at the relevant airport at which it is proposed to engage in groundhandling activities. A Groundhandling Requirements Form must be completed and submitted to Dublin Airport.

Ground Handlers are also required to comply with the Rules of Conduct for operating at Dublin Airport. For more information on these requirements, please contact us at groundhandling@daa.ie.