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Sensory Room

Sensory Room Dublin Airport

Dublin Airport has a purpose-built sensory room, aimed at helping to calm passengers who might feel overwhelmed in busy and unfamiliar airport surroundings, located in Terminal 2. A sensory room in Terminal 1 is coming soon.

The new space is located after security screening and just before the 400 gates, and is designed specifically for people with autism, dementia, cognitive impairment or other special needs.

The room is free to passengers departing from the airport, with 60-minute sessions available through a booking system. To book the room, please email prm@ocsireland.com

Procedure upon arrival at Dublin Airport

  • Please call to the OCS desk upon arrival at Dublin airport where the Agent will contact the OCS Duty Manager on your behalf to advise that you have arrived. 
  • If you have also booked assistance, an OCS Agent will assist you through security and to the Sensory Room where another OCS Agent will meet you and unlock the door for you. 
  • An OCS Agent will return at the end of your reserved session to lock the room again and assist you to your departure gate.
  • If you do not require assistance from an OCS agent through security and you wish to make your own way to the Sensory Room, you are still required to check in at the OCS desk where and the Agent will ensure that a member of the OCS team is waiting at the room to unlock the door for you.  An OCS Agent will return at the end of your reserved session to lock the room again.

What is it?

Sensory_room1

Depending on the passenger’s requirements, users will have the option to transform it from a calming and relaxing environment to a stimulating interactive space full of light and sound. 

Created with the help of Adams Sensory Zones, a Dublin based company that specialises in the design and installation of bespoke Multi-Sensory and Soft Play rooms, this state-of-the-art facility includes relaxing music, mood lighting, bean bags, comfortable seating, digital display panels, tactile panels, textured flooring and a game to improve memory and motor skills.

Sensory Room Frequently Asked Questions

You can call 01-7047783 or email prm@ocsireland.com
There is no time limit, however due to availability and demand, we would recommend that you contact us as soon as possible to avoid disappointment. 
The room can only be booked by one travelling party at a time and due to space, we wouldn't recommend more than 6 people at a time. 
The sensory room is located in Terminal 2.
Travelling with Autism

Information about help and assistance available for those travelling with Autism at Dublin Airport.

Travelling with Children

All you need to know about travelling with children at Dublin Airport.

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