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Achievements to Celebrate

daa is delighted to have recently achieved the Business Working Responsibly Mark and Dublin Airport's Media Sales team and Platinum Services team have reason to celebrate having won multiple awards in recognition of their exceptional work and contributions.


Business Working Responsibly Mark


daa is delighted to have achieved the Business Working Responsibly Mark, a key milestone in our journey of continuous EESG improvement.

Established in 2010 by Business in the Community Ireland and audited by the NSAI, the Business Working Responsibly Mark (‘the Mark’) is the leading standard for sustainability that fosters a culture of continuous improvement, ongoing accountability and leadership.

On being certified with the Business Working Responsibly Mark, Kenny Jacobs, CEO of daa said:

“Being certified with this Mark represents a significant milestone for daa and reflects our commitment to doing the right thing for our customers, colleagues and communities. Our aim is for sustainability to run through every strand of our business strategy and we are proud that our approach has been validated against an objective set of standards. We are continually looking at ways we can reduce the impact on society of all of the businesses within daa as we strive to become a Net Zero business by 2050 at the latest."


Media Sales Team


The Media Sales Team won two awards at the Media Awards 2023, which celebrate the talent behind strategic and creative thinking, as well as implementation that generates impact and business success. The team won the Gold award for Best Sales Initiative for their campaign, "The Good Times are Virtually Coming", and the Bronze award for Best Collaboration between Agency (PHD & PML Group) and Media Owner for growing Diageo’s brand presence at Dublin Airport.

Leonard Miller, Head of Media Sales, expressed his pride in the team's achievement, saying:

"The Media Sales Team at Dublin Airport is thrilled to have won two awards at the Media Awards 2023. These awards are a testament to the team's dedication and hard work in delivering outstanding campaigns that drive impact for our clients. We look forward to building on this success and continuing to provide exceptional service to our clients."

Find out more about media sales opportunities

Platinum Services


The Platinum Services Team at Dublin Airport also had cause for celebration as they won two Gold awards for Best Customer Service and CX Team of the Year, as well as a Bronze award for Business Change and Transformation at the International Customer Experience Awards 2021. The awards celebrate the inspiring efforts of global organizations in customer experience and provide recognition, learning, and networking opportunities for the industry.

Ronan O'Donoghue, General Manager of Platinum Services, praised his team for their dedication and commitment to providing the best customer experience possible, saying:

"I am incredibly proud of my team and the recognition they have received for their hard work and dedication to providing the best customer experience possible. These awards are a testament to the team's ongoing commitment to excellence, and we are thrilled to be recognized as leaders in customer service and business transformation. We will continue to innovate and enhance our services to provide our passengers with the best possible experience at Dublin Airport."

Find out more about Platinum Services

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